The Mission

Our Mission
“To provide high quality products and services within the tea supply chain for the benefit of all stakeholders”

Our Vision
“To be a world class organization in the provision of high quality tea products and logistics management”
 
Core Values


Quality Policy
Chai Trading Company Limited is committed to provision of high standards of quality and food safety in warehouing, Tea trading and Freight Forwarding in line with ISO 9001:2008, ISO 22000:2005, and other statutory and regulatory requirements.
Our Key goal and objective is to meet and exceed customers expectations in providing quality and safe products as well as sevices as stated in the quality and food safety objectives. We shall use an elaboarte and effective internal and external communication channels throughout the food chain.
We shall endeavour to improve our quality and food safety management systems through staff training, infrastructure maintenance and process controls. We shall continually review our policies as well as the objectives for suitability and promptly update the system.